Privacy Policy
Last updated: September 23, 2025
Who we are
ECOM Media Group ("EMG", "we", "us") operates student-housing platforms including Off-Campus Housing 101 ("OCH101"). This policy describes how we handle personal information across our corporate site and affiliated portals.
Information we collect
- Contact details you submit (name, email, phone, organization).
- Usage data (IP address, device/browser info, pages viewed) to improve site performance and security.
- Content you provide through forms (inquiries, partnership requests).
How we use information
- To respond to inquiries and provide requested services.
- To operate, secure, and improve our websites and portals.
- To communicate about partnerships, product updates, and support.
Legal basis (if applicable)
Where required, we rely on legitimate interests, consent, and/or contract performance as our legal bases for processing.
Sharing
We do not sell personal information. We may share limited data with service providers (e.g., email delivery, hosting) under contract and with appropriate safeguards, or when required by law.
Data retention
We retain information only as long as necessary for the purposes described or as required by law. Retention periods vary based on context.
Security
We apply administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.
Your choices
- Opt-out of non-essential communications by following unsubscribe links or contacting us.
- Request access, correction, or deletion of your information where applicable.
International transfers
Our services operate in Canada, the United States, and the Caribbean. Data may be processed in these regions consistent with this policy.